How to order?

SCM International, Inc. sells their products exclusively through the mail to local and international clients. All prices are listed in American currency, FOB the USA. All purchase orders are processed as soon as the payment is received (Products + shipping).

All shipments within the United States are delivered by FedEx Ground or Express accordingly.
International orders are delivered by Federal Express or through USPS by way of either registered mail (low cost) or Express Mail International service.

HOW TO ORDER?

1. Complete SCMStore.com and RobotPay.com User and Customer Registration form. Our company processes all orders and handles all inquiries by e-mail or by the order online processing system.  Our new system www.RobotPay.com will allow calculation of total orders and shipping costs. It´s really complete and automatic. We are adding all our products to the online system. 
2. If the product is not listed in the Online processing system send quotation request, including part numbers and quantities.
3. SCMStore will provide a quotation, including pricing, delivery, and shipping costs along with a quotation request reference number. All inquiries will be processed within 8 hours of receipt.
4. Upon acceptance of quotation, return to the SCM website to make a payment by credit card. For Money Transfer contact your local Bank. We will send our complete bank information.
How to pay with credit card?
PayPal is the authorized payment processor for SCM International, Inc. Paypal is a high quality service for secure transactions. Once you have registered your credit card to paypal, you will not need enter your credit card information anymore in the internet! . We also accept Google Checkout and secure transactions by 2CO. See Payment section.
To sign up for your paypal account, click on the Paypal logo and follow instructions:

5. Once payment is received, orders will be shipped according to shipping information listed in your quotation request.

SALES TO MANUFACTURERS, OEM AND DISTRIBUTORS
If you need order large quantities click here.

SALES CONDITIONS

All SCM International sales are direct to customers or to systems integrators.  Customers of SCM International must understand and agree to these conditions of sale: Accept and understand that all products are for their final use, not for reverse engineering or development, and/or to offer a product or service that competes with the product or service sold by SCM International to the customer.

We guarantee all products to be free of defects in workmanship and material for 90 days after sale. We will replace or repair, at our option, providing there is no evidence of customer misuse, or alteration.

It is the responsibility of the customer (not SCM International) to ascertain and obey all applicable local, state and federal laws in regard to possession and use of any item in our catalog. Consult your attorney regarding local, state and federal laws before ordering. By placing an order, the customer represents that he/she is of legal age, that the products will be used only in a lawful manner, and that they understand the conditions of sales and use as described by SCMStore.com

All products are considered a special order and CAN NOT be cancelled. Due to the nature of our product line, some items may be used once by the customer, and no longer needed. For this reason, ALL SALES ARE FINAL, unless defective. Any return must be authorized using the correct form and receiving SCM International authorization and under no circumstances will returns be accepted unless so authorized. Authorization and shipping instructions must be obtained from SCM International, Inc. Return the product to the address we specify in the authorization via mail, prepaid and insured, for your protection.

Prices are subject to change. Product styles may vary. We assume no liability associated with product usage. The buyer is liable and responsible for any loss, damage or expenses of any kind, arising out of the use or misuse of the products.